Privacy Policy
Toronto Real Estate Realty Plus Inc., Brokerage ("TRRP", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our websites, online platforms, customer portals, software applications, and brokerage services.
By using our services, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect information including:
- Your name, address, telephone number and email address.
- Information relating to buying, selling, leasing or renting real estate.
- Identity verification information where required by law.
- Property and transaction information.
- Communications you send to us.
- Information generated through your use of our websites, portals and online services, including device and browser information.
- Cookie and online identifiers, including the pages you view on our website, the site or search that referred you, and the page from which you submit a form.
How We Use Your Information
We use your information to:
- Provide brokerage and related real estate services.
- Operate and improve our cloud-based platforms and online services.
- Manage transactions and customer accounts.
- Communicate with you regarding our services.
- Meet our legal, regulatory and professional obligations.
- Protect our business, customers and platforms from fraud, misuse or unauthorized access.
Sharing Your Information
We do not sell your personal information.
We may share information when necessary:
- With your consent.
- To complete real estate transactions.
- With service providers who assist us in delivering our services.
- With real estate organizations, regulators or government authorities where required.
- Where required or permitted by law.
All third-party service providers are expected to protect personal information appropriately.
Cookies and Analytics
Our websites and online platforms use cookies and similar technologies to operate the site, understand how it is used, maintain security, and connect enquiries you send us with your existing contact record.
We use HubSpot, a customer relationship management and marketing platform provided by HubSpot, Inc., on our website. When you visit our site, HubSpot places cookies on your device, including a visitor identifier cookie named hubspotutk. These cookies allow us to:
- Recognise your browser across pages and repeat visits, so that returning visitors are not counted as separate people.
- Understand which pages you viewed and how you arrived at our website.
- Match a form you submit to your existing contact record, so that your enquiry history stays together rather than creating duplicate records.
When you submit a form on our website, the value of this cookie is sent to HubSpot along with the information you entered and the page you submitted from. If the cookie is not present, for example because you have blocked or cleared cookies, your submission is still delivered to us. It simply is not linked to your earlier activity on the site.
HubSpot, Inc. is located in the United States. Information collected through these cookies, and the form information submitted with them, may be stored and processed outside Canada, where it may be accessible to courts, law enforcement and government authorities under the laws of that country.
You can control or delete cookies through your browser settings, and most browsers allow you to block cookies or clear existing ones at any time. Blocking these cookies does not prevent you from using our website or contacting us, although some features may not function properly if cookies are disabled.
Security
We use reasonable administrative, technical and physical safeguards to help protect personal information against unauthorized access, loss, misuse or disclosure.
While no system can guarantee absolute security, protecting customer information is an important part of how we operate.
Retention
We retain personal information only for as long as necessary to provide our services, meet legal and regulatory requirements, resolve disputes and protect our legitimate business interests.
Your Rights
Subject to applicable law, you may request access to or correction of your personal information.
If you have questions about how your information is handled, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website and will include the effective date shown above.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Email support@torontorealestaterealty.com
Telephone 1-416-289-2890